FQA's
Do you charge a call out fee / inspection fee?.................... Yes, it is £25 for the first hour
Up front quotes?...............................We always give you a quote before any work begins
Will you keep me informed?............................We strive to keep you informed at all times
Is my repair guaranteed.......................................................Yes, all work carries a guarantee.
Do you use genuine parts?................................................................................................ Always.
Do you use refurbished parts.................................................Yes, if it's an older Mac and the customer is happy with this. New parts are now not available for some older Macs.
Are you qualified?................................................Yes, we are Apple Certified Macintosh Technicians
Does your company operate a same day service?.....................Most repairs are carried out and returned same day.